Springbank Pet Resort

I have 2 small breeds that stay at the Springbank pet resort - Dolly my dachshund and Moses my yorkie. There are a number of positive things I appreciate about this place. To mention a few- CLEAN,ODOURLESS (big deal when you cater to a number of pets!) spacious, great staff and a very big deal that the ‘hours of business’ for pick-up and drop-off are extremely accommodating! Thank you Springbank that I can trust and rely on a safe, healthy environment (indoors and out) for my furry babies. Yay!

We felt great about our choice to leave our kitten, Sylvia, here when I went away for my graduation. She given hours of 1 on 1 attention, and they were able to meet all her medical needs. Even though she had a kennel she hardly spent any time in it because they were either playing with or cuddling her! I just cant say enough good things about this place! They were so accommodating and thoughtful. Ill definitely be bringing her back!

We use Springbank Pet Resort for our two small dogs. They take very good care of them. I highly recommend boarding your pets there.

The WORST customer service. Booked a grooming appointment ....they then changed the appointment day and time (which was a huge pain already) then they didn’t show up on the new day! After calling the resort they said their groomer quit last week but they didn’t even call....after I rearranged my whole week including paying childcare. They said they sent out a mass email.... NOT true. Checked my email and all I had was an upcoming appointment reminder for the day they no showed me. Stay far away.

Extraordinary facility; everything here is first class from the physical property to the staff. They have set the standard for what day-care / long stay kennels should be.