Maple Ridge Community Management Ltd

The local building management team (West Harbour City 2) is totally incapable of understanding how a building works, how to solve issues and how to work with people. Ive had water damage in my unit (caused by the building) that is now almost 2 months old (damaged in Dec 2018) and no communication on the fix from management despite the requests. Im completely beside myself at how unqualified, defensive and ignorant they are. My next step is to call the City to force them to rectify the situation

They believe that even though you cancel your direct debit for the monthly maintenance because you have sold... that they can still withdraw it. Even though they have taken it from the new owner, they still take from the old. Then they think it is perfectly acceptable to wait 59 days to return your stolen money.

I got ripped off $1,113! Maple Ridge Community Management (MRCM) did not send me a notice of arrears after 2 months as stated on their website. I innocently thought my mortgage company was handling my condo fees together with my property taxes but that was not the case. MRCM waited eight months and sent me a lien with a bill of $ 1,113 in late fees and lien payments. MRCM is in the news after making a donation of $14, 000 to the Salvation Army, I now see were the money comes from.

Worst Property management company in history, I have nothing but nightmares with this company. They have been with us for over 2 months, and nothing is getting done not even lawn maintenance, flower beds, they take your money and give you nothing in return... VERY POOR.. Stay away.. I have heard there positive comments are from friends, colleagues, and family. STAY AWAY!!! Terrible and instead of getting a nice email from the president understanding and apologizing he was blaming me.. stay away

I have had nothing but nightmares with this management company. Way too many issues to list all of them but some are: Contacted customer service 4 times over a 4 month period asking for my hydro reimbursement they should of sent me. 3 of the 4 times they said they would get back to me and never did. Finally customer service manager said the cheque is in the queue where it must be for the last month because it still hasn’t been mailed. No leadership at all in this company.