Incredibly disappointing customer service and product. I spent a lot of money on an arrangement for my mother in laws 70th birthday. What was delivered was not what I ordered. When I complained I was actually accused of being a bully. I've never experienced anything like that. Clearly customer service and satisfaction are not important to this business owner. Would not recommend at all.
Bought flowers for my mom for Christmas. What a disaster.I placed the order for delivery on December 24th, they delivered them December 23rd at 9 pm waking my mom from bed and causing her to fall. They never called or notified us they would be delivered early. Then the delivery person never waited for any one to answer the door, they dropped the flowers next door. When I tried to speak to the flower shop the next day they wouldn't even return my calls.I received an email where they said they called us and no one did. This is the second time I had problems with my order. Very unprofessional and poor service. Think twice before ordering flowers from here.
When calling our recipients the night before our scheduled delivery for
the next day, we wanted to make sure that someone would be home the Christmas Eve day due to bad weather and gave the recipients the option to deliver that evening or the Christmas Eve day. Our feedback for this service was outstanding and uplifting from not only our recipients as well as the customers. We pride ourselves in delivering exceptional quality and design as well as our outstanding personal customer service.
By Mahala
April 24, 2012
Unique....Thank You !
The arrangement is very funky – its different, exotic, beautiful. Patti’s is clearly an awesome florist shop – its good to know of another one in town that does such a good job on the presentation.
Hi there!
Just wanted to say that my 2 orders, yesterday and today, to Katemore Drive were GREAT! The girls were delighted!
Also, whoever the did the banner for Michelle........AWESOME!! She loved it! The pictures of her order look perfect!
We will continue ordering with you!!
Best regards and MANY THANKS,
BD
Hi Patti,
Sorry I've taken so long to send a thank you! But I just wanted to say the flowers for my wedding were absolutely goregous!!!! I had so many compliments on them! They looked amazing, perfect colours, right down to the ribbon!
Thanks again so much!!
HD :)
