We work hard day in and day out helping those in need of roadside assistance, transporting goods for various businesses across the province and building strong relationships with the communities we serve. In 1995, we started out in this business - with Mario and only 1 truck. After many long, hard hours of work and an unwavering commitment to the ideas of honesty, accountability and providing the best customer service, we now employ the entire family, have a fleet of over 60 trucks and have several locations across the BC Interior. However, we couldn't achieve this success without the support of our valued staff and the communities in which we built our business. Our respect and gratitude for our staff has translated into an extended family composed of numerous long-term employees. At Mario's we live this business, everyday.more...See more text
Car broke down and Marios towing was called at approx. 6:30 am. I was given a 30-45 min wait time. 4 hours later they finally showed up. Terrible. Call someone else
I got stuck on a snow bank, we called them and we were told they would be here in 15 min and we were the first on their list since it was 6:30am when we called!!! Never showed up, my husband called 25 min later and they said they would be here between 30-45 min, never showed up! We called again 1 hour later and they said the driver had just called to let us know they would be here in 3 min. Yes, right! My husband canceled and the other company he called was here in a heart beat!
Worst company ever they towed my daughters vehicle from a parking garage and damaged her vehicle. When ,my daughter confronted one of the employees about it their response was "you can afford it by the looks of the kind of car you drive". It was an older model bmw my daughter bought used for a deal. She's a student and can barely afford to pay for school let alone the damages mario's towing has caused her car. Where is the accountability with this company?
No other towing company compares to Mario's. They are definitely the best in the area. Quick, reliable, and inexpensive. The best in all of Canada. The drivers are always nice.
Don't ever trust your money with these people. I have made the mistake of doing business with this so called company multiple times. they have even damaged my car and denied it and got mad at ME. they like to treat they're customers like small people even when they are in the wrong. They towed my vehicle for not having a parking pass when it did and then forced me to pay for it anyway. They are completely unprofessional and badly trained.
