Retail and service appliance store serving Azilda, Chelmsford, Blezard Valley, Capreol, Hanmer, ValCaron, Skead, Garson, Coniston, Wahnapitae, Copper Cliff, Lively, Sudbury and surrounding areas.
Astoundingly bad customer service. As they are the local Whirlpool reps, I suppose they feel they can treat customers badly and there's nothing you can do if you want warranty service. M&S ran us around for weeks about a part we ordered from them, saying it was en route when it had not even been sourced from the states. Took weeks more to get it, by which time we had already had another local company come in and do the work quickly and efficiently. I would NEVER use this company again.
service guy came 3 times and 2xs the "wrong " part was ordered. Has been almost a month. They say the part is on its way ..... whatever! Terrible customer service . The money i have spent taking clothes out to wash , i could have bought the part and had installed . Would have saved alot of aggravation. Bad bad customer service. Seriously how long to order a small door part?!?!?!?!?!?!
