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  • Sunglasses,
Location
1780 Markham Rd, Scarborough, ON M1B 2W2
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Ratings & Reviews - Cell One

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3.5/5
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    WirelessZ317
    By

    Great service. We...

    Great service. We had a deal with them for the past 3 years and got about 20-30 phones fixed every week. Heres what's great about them: -They buy parts locally and if our customer ever had a problem with the repair, they would replace it free of charge within 30 days -Super fast repairs, usually 10-20mins per phone -On site Soldering repairs, Not the average coffee shop They could maybe hire another guy, it gets busy sometimes with only one tech. Other than that, Go for it guys

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    MajiedA322
    By

    My Brother Bought...

    My Brother Bought Three Phones, paid CASH they did not give any receipt after taking home to another country Front scren started coming out, brought the phone back to them and they REFUSED to do anything, very rude! Contacting Better Business.

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    Business Reply February 17, 2015

    All 3 Phones were bought in August 2014. Buyer was given a tremendous employee discount of 70$ off per phone due to one of our worker and his relationship with the family.We were notified in Feb-2015 that one of the phones had an LCD issue of falling out of its bezel while all phone were turned-on and tested , and were free of defects when bought. We do not cover physical damage of any kind nor does Samsung or Apple under their limited warranty of 1 year. We offered 3 options to the buyer 1) We will replace the LCD at cost price of 110$ for his Samsung S4 2) Buyer can bring a new LCD in and we would not charge any labour fees to replace LCD 3) Buyer can get expert opinion from any Professional Cell Phone Repair business and if the opinion states that there is no Physical damage, we can replace LCD at no cost. Individuals buy phones all the time and when their kids or relatives break them, they blindly believe their false assumptions and excuses of "how it were like that when bought". We are going out of our way to help this person at cost price despite the fact: 1) He is not the Original Buyer. We do not owe him anything bylaw 2) He has already tried to damage the business reputation by spreading rumours to the community and the local Mosque/Church 3) He has accused the business of not paying taxes when all of our businesses have never been under investigation or Audited by CRA. Our HST number is available on request. We respect all religions and faiths but just because you are a Muslim, does not mean we will bend backs to accommodate illicit requests to give you free replacements under the table.

    YakubS210
    By

    excellent service...

    excellent service, I have lways been a customer and i have never been dissapointed. I left my wifes phone today to get a lcd replaced, and within a few hours the phone looked brand new again.

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    muhammadhamza23
    By

    I worked there, Its worth checking out

    Worked there for a bit. Got free stuff on the house like cables, cases, etc. I might get another contract from them to do their marketing. I must admit their technicians in the past were not professionals and lacked a learning curve but I believe things have started to turn around as of June 2nd 2014 ( I can see the owner has replied to everyone too lol). Will keep everyone updated

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    fabuptown
    By

    Terrible service ...

    Terrible service they know nothing about cell phone repairs or use. Had no clue how to do something as basic as swapping info from one blackberry to another. He had to look up how to do it on google and it took him over an hour to complete the job.

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    Business Reply June 2, 2014

    Hello, I am the owner of Cell One Scarborough. By law, we are not allowed to handle personal information such as Pictures, Contacts, Messages etc. If our Technician did come across handling such information then he went out of his way to do it. I hope you understand. If you still have questions, Please call the store during weekends 11am-5pm and Ask for Dr. Arshad. Thanks

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