The service I received was good for an oil change chain, the technician explained everything to me in a clear voice... although the change took 45 min I feel it was worth the wait.
One glaring problem that I noticed was that upon entry and exit from the building the discrepancy between the road and the driveway was so extreme that i received damage to the undercarriage as well as my rims and rear bumper.
Being that I have a low profile car I suppose that patrons with SUVs trucks or crossovers may escape damage.
Overall I would say if they fix the driveway i'll be back