Very disappointing!
Two seperate times in fact. First tried to get a hard drive through this business, waited months and the one that finally came in was Sata not IDE, took it back and got money replaced. Laptop company finally came through with new hard drive since the laptop was less then a year old when it went. Took laptop in for repair to the hinge, lost the hard drive. It had a new 160 gig with XP that had been in there maybe a month max. from the company and when it returned after months at this shop it was a 60 gig. No return of the original hard drive to return to the company for a new one and had to wait nearly a week to be told the hard drive hadn't worked when he checked so he had replaced it with a used one ... nothing on the repair order about this and the shop keeper had no idea what I was talking about when I contacted her to ask why it had Vista, wasn't a 160 gig hard drive or why the screws were missing from the back. I am very disappointed, I had higher respect than this for them and had spend a lot of money with what I had thought was a trusted place.