Grand River Moving

I used Grand River Moving 2 years ago and kept meaning to submit a review because these guys were awesome! Nick was the driver and Alex and Steve assisted with my move as well. They were very friendly, prompt and careful with my belongings. I highly recommend them.

Booked them to move two houses - Kitchener & Guelph into a condo. Selected them because the estimate for hours and materials was 25% lower than the other big guys, and they came in on estimate. 2 lamps that got broken during storage were compensated fairly. The 3 teams that moved us were friendly and efficient. All-in-all, well pleased, and would recommend them.

Supposed to arrive between 8:30 and 9 but came at 11. Worked hard but there was some showboating going on and 2 items were damaged. Company will not compensate and just said it happens. Read the fine print. When they say certain items are not covered, they mean it, even if they are negligent and damage your brand new large screen TV.

Booked a month in advance, confirmed the day of and they didn't show up and nobody was answering the office phone

We hired Grand River Moving to move us to our new house. We had much more to move than they we informed of. The 3 guys worked unbelievably hard and managed to get everything moved that day. I cant say enough about how good this company is.

Unbelievable service. I cannot say enough about how great the entire staff was. From Lee to Tiffany and of course Chad, Corey and Ray. Professional, courteous and contentious.

Had an excellent experience witht this firm. Darian and Eric worked hard and no problems whatsoever. excellent communcation from office!

Said would be 1hr late, ended up being 4. Then instead of GRM showing up late, they sent an unqualified company to do their job! WITHOUT INFORMING US 1st! took over 9hrs to do job quoted 3.5 (by 3 companies!) We hired GRM to move large pieces of furniture that we didn't want unqualified people to move- hence, hiring so called professionals?EVERY PIECE was damaged. Veneers ruined, gouges out of pieces, scratches in wood & Walls, gouges out of drywall, flooring...I would NOT recommend!

Don't ever use this company!

Our quote was for $1800 and by the time they were done moving us 11 hours later (for a local move) it cost us $2400 and we had to wait an additional day to get the rest of our furniture as their estimater had not done his job correctly and had setup the wrong size truck and not enough movers for us. My husband had to end up helping unload the truck at 130 in the am.