Missing package of value and they can’t reach the driver - not their first screw up and they don’t care about the mistakes they make or the stress they cause.
B & D staff and drivers are always polite and professional! Even when they're running behind due to weather, long week-ends etc, they're still MUCH faster than ordering off the store sites where you have to wait 2-3 days (IF it's in stock) and pay twice the amount for home delivery!!
