Icon Nails
4.1/5
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10393 150 St, Surrey, BC V3R 4B1
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Ratings & Reviews - Icon Nails

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4.1/5
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    mary2573
    By

    VERY BAD!!! No respect

    Very bad customer service !! Not going there ever in my life . Booked an appointment for Sunday and don't know if the girl heard Sunday cuz when me and my sister went for our appointment for waxing the girl got mad at us !! Seriously they didn't even say that it was a misunderstanding or anything, but they started almost yelling and saying we missed our appointment and my sister was 100% sure she said Sunday not Saturday . We r regular customers, but this time we r done with this bad treatment.

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    JessicaS310662
    By

    I loved my experience at icon nails! I absolutely love my set & I love how my nails look fabulous! I would recommend this salon to everyone!

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    VanessaM630188
    By

    This place is AMAZING. Not only do they provide great customer service, they do a good job and don't rush when someone new comes in! They shape your nails so perfectly and don't rip off acrylics like other nail places do. I refuse to get my nails done anywhere else. They give amazing pedicures too. I tell all my friends to come here, you should too!!!

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    buzka1963
    By

    Will never go there again

    I went there today to get pedi and mani done. I waited for the girl to start with me, then I was rushed through the process, and my heels weren't scraped properly. While she was doing my pedi I asked if I could get mani at the same time. She said no, they busy. Ok, so decided against mani. When my pedi was done, she left me on the chair so my toes could dry and then she went to another woman to do GUESS WHAT? her mani while, she was getting pedi, and totally forgetting about me.Nice treatment!

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    Business Reply May 11, 2016

    We are so sorry to hear about that experience. When you came on May 7th, it was very busy and we don't know whether or not you had an appointment at the time because if you were a walk-in then we probably didn't have time to give you a mani pedi at the same time. The other lady probably made an appointment specifically to get a mani pedi at the same time which is why she could get her nails and toes done at the same time but thank you for your honest opinion. We apologize again and we really hope that you give us another chance. We hope to see you again

    ReenaP633935
    By

    I almost don't wa...

    I almost don't want to tell anyone about this place...its clean. , it was professional, they were on time and most of all I love my nails!!!!!! Thanks Lana!!!!! We will see you soon. Reena Prasad

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