Vancouver's most mordern Nail Salon Spa located at the corner of Pender St W and Jervis St Downtown Vancouver. ChiChi Nails is a delightful place for you to pamper yourself with classy decorations, modern furnitures, and clean environment. All instruments are sanitized and sterilized. We are licensed professional nail technicians with many years of experience and provide friendly services.more...See more text
The new employee took 1.5 hrs to do a half a pedicure, and a terrible one at that. I had to tell her to clean under my nails and go step by step with her. I finally had enough when my nails were 5 different sizes.
I told the owner and he started yelling in the salon and blaming me saying I wanted it that way. He was extremely volitile and accusatory. I told him to train his staff, as it's not my job.
I would not recommend this place. It's hit and miss. The owner is unprofessional.
I got my nails done and within 10 days they started to chip, break and look like I needed a new fill. By the time I got to go back to the Salon its been less than 2 weeks and when I got there they kept saying it was my fault they chipped and that I need to pay for a brand new fill! It hasnt even been 2 weeks and I need a new fill? I never need a fill unless its been 3 to 4 weeks. When I asked for them to fix the specific nails that look awful they said I can contact their technician personally to fix my nails! Who gives out their own staff phone numbers? Then they advised she no longer works for them and that I have to deal with her directly? How is that possible since I went into their salon to get my nails done - I didnt go to her house! They wasted my time and offered no such help. I have never dealt with such unprofessional service in my life. Don't ever go its not worth your time or money.
