12 important questions to ask when you call a roofer

In need of a roofer but not sure how to find the best one for the job? A great way is to check out the ratings and reviews on YP.ca, but you can also call a few roofers in your area and compare their answers to these key questions. [Photo credit: iStock.com/damircudic]

1. What certifications or licenses does your business hold?
2. What type of insurance coverage does your business hold?
3. How many years of experience do you have?
4. Will you provide me with references from previous clients?
5. How do you charge for your services?
6. What's included in your quotation? Approximate cost?
7. What methods of payment do you accept?
8. Will you remove the old roof or just shingle over it?
9. Will you reuse old flashings, or install new ones?
10. What measures will you take to protect the eavestroughs during the project?
11. What type of guarantee is offered on your services?
12. When are you available to begin the project?