With over a decade of providing IT services to businesses, we understand the challenges faced by small and medium businesses and how they impact IT. We also understand the challenges faced by IT support providers to deliver consistent service at the level of quality expected by these businesses. The fundamental problem: small and medium businesses need access to the latest IT services to support their growth without the costs that come with fulltime IT departments. IT support providers need to create service models that enable their clients to grow, while being responsive, professional, proactive, and cost effective. Not an easy task.
We solve this problem in two ways. The first is through education, consulting, and clearly managing our Client’s risks and expectations through an industry-leading Service Level Agreement (SLA).more...See more text
Best cloud services.
We host our entire accounting practice in their cloud. We get emails every night letting us know that our servers were backed up.
Great support to back up the service.
We turned to eTor Networks when our office phone system went down. We were running a traditional Nortel phone system.
They were able to get us back up and running within 4 hours. They setup a complete new phone system!
Highly recommended. Highly responsive support desk.