Skymark Cleaners

Never try this cleaner! I send my Canada goose to this cleaner, the down jacket thinned out！Then I went to the store and try to find out what happened. They told me it’s not their responsibility and didn’t feel sorry at all, they even said I did something when I took the jacket. This cleaner is ridiculous, I am really questionable for their cleaning process. How can my Canada Goose thinned out? If they have a correct and professional cleaning way!