La Vie Furniture opens its first location in Mississauga in 2008 and right now it has 5 furniture stores in Toronto, Mississauga, Markham, Vaughan and Ottawa. It also ships to all major cities in Canada.La Vie Furniture's mission statement is to sell Quality Modern Contemporary Furniture in very Affordable Prices. It specializes in Custom Sofas, Modern Bedroom, Platform beds and other modern dining room furniture, living room furniture and bedroom furniture. Right now we have furniture stores in Toronto, Ottawa, Mississauga, Markham and Vaughan.more...See more text
If you are ordering from La Vie, please dont!!! or lawyer up in case something goes wrong even on their part, there is no easy way to get it resolved through their customer service, and NO REFUND, NO COMPENSATION even when its completely their fault. My story is not unique you can find others complaining about the same pattern.
At this point all I can do is to file a complaint with Ontario Customer Protection and warn other buyers to not to end up in such a stressful situation as me.
Good customer service, especially my sales rep: leiky, who is very helpful after I lost sofa legs when I move to new place, they just simply ask me phone number, then provide me free sofa legs, and mail to me at very short time. excellent after service.
I was referred to this store by one of my best friends. The store is not big, but real modern and quality condo furniture in there. I ordered a queen bed, small sectional sofa and 1 glass table with 2 chairs. They actually fit into my tiny condo very well. Think about going there lately to find something for my kids.
Excellent service, I been keeping search furniture online for long time, and visit a lot of companies, this is only one impress me. Affordable price, unique modern style, good service, even delivery service, after I made purchase until finished, theirs sales follow up my case very professional and fast, I like this service, it is hard to have same experience in current market, and sofa customize option, over all experiences, this is very good company, it is 100% my first and only furniture store I will buy.
I went to La Vie furniture a year ago when I bought my new house and purchased many items from them. I had a very pleasant customer service experience at their Mississauga store and even received a fantastic package deal discount. So far, i have had zero issues with the quality of the products and as the title says, my wife an I are extremely satisfied. We will definitely be going back to them when we decide to furnish our basement this spring.
The worst company ever. I saw an add in the metro Toronto about a sale on a glass dining room table, 3 months and many phone calls later, they finally delivered all the pieces. How they were able to deliver a glass table with no legs in the first place is beyond me. It took them an additional 2 months (table itself took 1 month) to deliver the tables legs. They refused to give a discount, and the number they provided for head office was a personal cell phone number with no voicemail. They even laughed a couple of times when I called to ask if my table legs were in yet. Do yourself a favor and spend the extra money at a brand name retail chain. At least you will get some semblance of customer service.
