As Canada’s leading integrated freight, parcel and logistics solutions provider, we have built one of Canada’s most extensive transportation and logistics networks and supporting infrastructure. The advantages of this size and scale benefit our customers, with more facilities in more regional centres than any other freight and parcel solutions provider in Canada. Nationally, provincially and regionally, our customers can count on best-in-class service and support from Purolator, wherever they are. We deliver services and solutions critical to Canada’s busiest urban centres. We deliver promises. The promises our customers make to their customers. From timely, dependable package delivery to integrated distribution solutions, we are well-equipped with the size, experience and expertise to meet the sophisticated, high-volume demands of our customers and deliver their promises.
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They made an effort to reach out to me to remind me to pick up the parcel (which I couldnt) when I stressed the importance of the delivery of this parcel, they sent it back out for redelivery at a date they could be sure I would be home to receive it.
Purolator as a business blows chunks. If you can reach the drop depot, though, they will really take care of you!!
Delivery five days late. Tracking info fabricated. On calling company advised that items were placed on wrong truck twice. No explanation for misrepresentative tracking which said that nobody was available to sign - had been home all day on all days, gate wide open. Home security cam footage indicated no delivery/truck. When I asked for an escalation was hung up on.
I ordered from a store that uses this courier. Well it will be the last time as it was just one big headache. They said they tried to deliver twice in one day. I don t believe it. I gave phone number and the person to whom the order was going to was home all day and heard nothing. I guess Amazon gets my business as it uses great delivery services.
