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I wanted to send a basket to my Dad for his birthday and am SO happy I came across Kelowna Baskets! I was highly impressed with the customer service I received. The owner was extremely helpful & courteous, and assisted me in customizing my basket to make it perfect for the occasion. She delivered the basket personally to my Dads home. He was delighted with the presentation, contents, and service. I highly recommend this business & look forward to ordering from them again in future. 5 + stars!
Business Reply June 25, 2020
Thank you so much.... It is My pleasure working with you and having the opportunity to help make your Dad's Birthday special . I love doing my job, as it allows me direct contact with the recipient and I can see the reaction of pleasure and disbelief......when they receive their gift. You were a delight to work with, and I look forward to helping you out again.
Products and Service both exceptional. Customized to my desires, made this the service I enjoy working with.
Kelowna Baskets is an absolutely amazing value for the Gourmet product you receive! Most of the product is from the Okanagan Valley, which made it very attractive to me, with local artisan product . Convenient online shopping. Very impressive visual presentation - wow. Wine, jams, antipasto, chocolate, smoked salmon, even honey to mention a few. Also the team was willing to substitute any of the items to my liking. If they don't stock it they will go as far as to purchase something specific for a Total Custom Basket. In addition the owner also picked up a Fresh bouquet of flowers for me to add to the gift. If that isn't enough they also deliver personally. I definitely recommend using this company if you are looking to send something special to Your Loved ones.
Business Reply September 26, 2013
Thank you for your kind words, I appreciate the generous feedback, and hope that we have earned another opportunity to serve you. - Cheers Pat
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