Not at all pleased with the outcome of my recent appointment. The nail tech filed my nails with an old well worn file, she did not get all of the product off (I went in for a removal and manicure), I had to ask if she was going to complete the service (the manicure part) and the final result was quite shoddy; polish on the cuticles. The gel polish is already lifting because of the poor work and I only had it done yesterday. I wouldn't even consider returning to "fix" things I'm so displeased.