Que Pasa Foods

I used buy this ...

I used buy this product all the time until bit into a 2 inch piece of metal in a bag. Sent pictures of the object and the bag barcode. They were so concerned they did not respond to emails. I called and got through to customer service that asked for the pictures. I sent them and got a coupon in the mail for another bag of chips. Additional emails as to their findings were never answered. what might you get in your next bag?