Western Tub & Pool

Very unprofessional, the worst company I have ever dealt with. The people are rude, and in my experience will over charge every opportunity they get!

I have been using Western Tub and Pool for the past 10 years to service our tub and do occasional repairs. They have always been hard to get ahold of sometimes returning my calls a week late. Then they say they will come out and not show up as its too cold. Last December I had the top side or control panel replaced as the tub wouldnt heat up. Last week I had the same problem which they wouldnt cover the warranty as I had another company come out when they didnt answer the phone. Bad service!

service was performed as expected . great staff

I called these guys last minute to help me out with moving my hot tub and they were beyond helpful. Most amazing customer service I’ve experienced in a long time!!!

Western Tub and Pool is probably one of the most poorly run companies I know. Firstly I rented a tub in September for a party i was having on Friday night. When i called to rent, we were told it would take 24hours to heat, so we got it delivered Thursday. We also extended the rental to a month cause it was only an extra 150 bucks when I was already paying 350 for just the weekend. Upon arrival (around 4pm), the pump did not work, the delivery guys said a technician will be out first thing in